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Privacy Policy

Introduction
Your privacy is very important to us at Lawn Fawn. This Privacy Policy explains what personal data we collect from you and how we use, disclose, and protect that information when you visit our website (www.lawnfawn.com) and any other media channel, blog site, mobile website, app, software, or device directly connected to Lawn Fawn (the “Site”). This Privacy Policy also explains how you can contact us with any questions or concerns. 

Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the site. By providing information to us, by using our products or services, or by using the site, you agree to the collection and use of information in accordance with this policy. 

Data Collection
The information collected by Lawn Fawn depends on your use of the site and the way you interact with us. Only the minimum amount of personal information necessary is collected. The following categories of information may be collected: 

  • Personally Identifiable Information
    • This may include Name, Shipping and/or Physical Address, Email Address, Phone Number, Birthday
  • Financial Data
    • This may include Credit card type, card number, expiration date 
  • Technical Data
    • This may include IP address, device identifiers/information (OS, browser type), referring sites, exit pages, pages viewed
  • Location Information
    • This may include location information provided by a mobile device when used to visit the site or location information associated with your IP address
  • User Submitted Data
    • This may include information submitted via survey, email, support request 

Collection of Data from Children
Protecting the privacy of children is especially important. Lawn Fawn does not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below.

Online Tracking & Cookies
Do-Not-Track is a privacy preference web browsers allow users to set. There is not currently a technology that uniformly recognizes and implements Do-Not-Track (DNT) signals. At this time, Lawn Fawn does not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If you set the DNT signal on your browser, our site will not respond to DNT browser signals and will not alter our data collection and usage practices. 

If an online tracking technology standard is established in the future and our DNT practice changes, you will be informed in a revised Privacy Policy.

Lawn Fawn and our service providers may use standard technologies, such as cookies, pixel tags, scripts, and web beacons, to automatically collect information about your device and browser, technical data, and your internet activities across websites. 

Lawn Fawn also utilizes Google Analytics and the Demographics and Interests reporting feature of Google Analytics Advertising Features to optimize our services to you. Google Analytics uses cookies and advertising cookies. Information collected from Google Analytics is anonymized. 

You can opt out of Google Analytics by changing your Ad Settings, installing the Google Analytics Opt-Out Browser Add-On (available here), or disabling, restricting, or declining cookies when visiting sites. 

Most Internet browsers automatically accept cookies, but you can change your settings to disable cookies or choose not to accept cookies from sites you visit when prompted. You can choose to disable or delete, but please be aware that some parts of the site may not work for you if you do so. Strictly Necessary Cookies cannot be switched off in our systems, as they are required for the site to function (these cookies do not store any personally identifiable information). 

Use of Data
Lawn Fawn collects information and data in order to provide you with the best possible experience. The information and data collected may be used to:

  • Process your orders and requests
  • Communicate with you about your account and/or transactions
  • Personalize your experience
    • Remembering preferences, tailoring content, provide product-related communication based on previous purchases
  • Detect, investigate, and prevent activities that may violate Lawn Fawn policies or applicable laws (such as copyright infringement or fraud detection and prevention)
  • Send you news, updates, event announcements, promotions, and other marketing communication
  • Operate, maintain, and improve the site, and Lawn Fawn products and services

Data Disclosure & Sharing
Lawn Fawn does not sell, rent, or trade user personal data. 

There are specific circumstances where Lawn Fawn may share personal information or data that has been collected, such as:

  • When you have given consent
  • When our service providers are providing services on our behalf (web hosting platform, credit card processing company)
  • To comply with the law
  • To protect the interests, rights, safety, or property of you, others, or Lawn Fawn
  • To credit and collection agencies
  • When needed by outside auditors and regulators
  • If Lawn Fawn reorganizes or sells portions of our assets, undergoes a merger, or is acquired by another entity

Please note that any information you or others voluntarily disclose through use of certain features of this site (e.g., comments on blog posts), becomes available to the public and/or other users. Lawn Fawn is not responsible for the information that you or others choose to disclose publicly on this site and neither Lawn Fawn nor others’ use of such information is subject to this Privacy Policy.

Lawn Fawn is not responsible for the actions of third parties with whom you have directly shared personal information or sensitive data and has no authority to manage or control third-party solicitations. 

Third-Party Applications and Service Providers
Lawn Fawn uses third-party applications and service providers as part of the functionality of our site and services, and as such, some vendors may have limited access to personal information in the course of providing service to us (including site hosting and payment processing).  We expect those we work with to maintain the confidentiality of all our business information, including your personal information, and to use any information they have access to solely for the purpose of providing services to us. 

If you have chosen to connect your Social Networks (Facebook®, Twitter®, Pinterest®) to our site, or if you authorize a Third-Party Service to access your account, you are agreeing to provide information about you to the Social Networks and Third-Party Services subject to their privacy policies. 

Data Security
Lawn Fawn uses administrative, technical, and physical security measures to help protect your personal information and data collected. Lawn Fawn employees are trained on the importance of privacy and security, including the proper way to access, use, and disclose information, and only select employees are authorized to access collected data. 

Lawn Fawn cannot guarantee the safeguards we have in place will be able to prevent every attempt to access, use, or disclose personal information or data. In the event of unauthorized access, Lawn Fawn will work with the necessary authorities and inform those affected.  

If you become aware of a security issue, please contact us using the contact information provided below. 

Your Options Regarding Personal Data

Account Information
You may at any time review or change the information in your account or delete your Lawn Fawn account by:

  • Logging into your account settings and updating your account information
  • Contacting Lawn Fawn using the contact information provided below

Emails, SMS, and Communication
You may at any time change how Lawn Fawn communicates with you. If you wish to receive fewer or no longer wish to receive any correspondence, emails, or other communications from us, you may change your preference or opt-out by: 

  • Selecting your preferences at the time you create your account on the Lawn Fawn site
  • Logging into your account settings and updating your preferences
  • Clicking the “update subscription preference” or “unsubscribe from this list” links at the bottom of Lawn Fawn emails
  • Contacting Lawn Fawn using the contact information provided below

Requests to receive fewer or stop receiving correspondence, emails, or other communications from third parties must be made to the third party directly.

By providing your mobile number, you consent to receive SMS messages from us related to your transactions, order status, and other relevant updates. Message frequency may vary depending on your interaction with our services.

Standard SMS rates may apply. You can opt-out of receiving SMS messages by replying "STOP" to any message or contacting us directly. However, opting out may limit our ability to provide certain services or updates to you.

 

Personal Data 
You may at any time submit a request to:

  • Access the personal data collected by Lawn Fawn 
  • Modify or correct the personal data collected by Lawn Fawn
  • Have Lawn Fawn erase or delete the personal data collected 

Only you, or a person registered with the California Secretary of State (for California residents), may make a verifiable consumer request related to your personal data. You may also make a verifiable consumer request on behalf of your minor child. 

Verifiable consumer requests must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we have collected personal data or are an authorized representative 
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

 

European Union Privacy Rights
The European Union General Data Protection Regulation permits users that are European Union residents certain rights regarding personal data collected, including:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

If you are a European Union resident and would like to make a request regarding your personal data or opt-out of collection, please submit your request in writing to us using the contact information provided below. 

If you believe our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.

 

California Privacy Rights
The California Consumer Privacy Act (CCPA) provides consumers who are California residents with specific rights regarding their personal information. 

Access to Specific Information and Data Portability Rights

You have the right to request that Lawn Fawn disclose certain information to you about our collection and use of your personal information over the past 12 months. That information includes:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collected about you (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose
    • Sales: identifying the personal information categories that each category of recipient purchased
    • Disclosures for a business purpose: identifying the personal information categories that each category of recipient obtained 

Deletion Request Rights

You have the right to request that Lawn Fawn delete any of your personal information that we collect from you and retained, subject to certain exceptions. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request information about certain personal information (if any) we disclosed to third parties for direct marketing purposes during the prior year.  Please be aware that only information covered by the “Shine The Light” requirements will be included in our response. 

Subject to California Business and Professions Code Section 22581, California residents under age 18 who are registered users of Lawn Fawn sites, services, or applications may request and obtain removal of content or information they have publicly posted. Requests should include a detailed description of the specific content or information to be removed.  Please be aware that the law may not permit or require removal in certain circumstances and that your request does not guarantee complete or comprehensive removal of content or information posted online. 

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

Nevada Privacy Rights
Nevada Senate Bill 220 permits users who are Nevada residents to opt out of the sale of their personal data. 

Lawn Fawn does not sell, rent, or trade personal data - and we don’t plan to do so in the future. Nevada customers can still opt out of the sale of their personal information, even if their information isn’t currently being sold.

If you are a Nevada resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

Changes to Lawn Fawn Privacy Policy
From time to time, based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business, we may make changes to this Privacy Policy. Changes to the Privacy Policy will be posted on this page, and noted by the “Last Updated” date. If the Privacy Policy is changed in ways that will affect how we process personal data, where appropriate, we will post a notice and/or you will be notified via email or other direct contact. 

Contact Lawn Fawn
If you have questions or comments about this Privacy Policy, or want to make a request regarding your personal data, please contact us at:

Lawn Fawn
Attn: Data Protection Officer
30201 Aventura Suite 100
Rancho Santa Margarita, CA
info@lawnfawn.com

Last Updated: December 17, 2019